FAQS
Do I have to purchase top and bottom pieces together or may I also buy them separately?
You may purchase pieces individually.
May I purchase a set with different sizes for the top and bottom?
Yes, you may purchase different sizes for tops and bottoms of the same model. (For example, you may purchase an S for the top and M for the bottoms.)
May I purchase different colours for the top and bottom of the same set?
Yes, you can purchase a set selecting different colours for the top and bottom. (For example top in Fjord colowave and bottom in Tapenade.)
Can I compose a set by selecting a different print for each of its components?
Yes, you can also compose a set by selecting top and bottom with a different print or even with one color and one print (e.g. top black bottom animalier natural)
Are all the models one size?
No, the models Bikini Ossidiana and Bikini Nodino Agave tops are available in sizes S and M, and the bottoms are one size.
The Fresia set is available in sizes S – M
The Artemisia set is available in sizes XS – S- M – L – XL
The Ginestra model is available in sizes S- M – L – XL
The sizes are approximate, for more information please consult our size guide
To what size do the S – M – L – XL sizes of the One-piece bathing suit correspond?
The measurement of the whole is spread over the length of the wearer’s torso, more specifically from the hip to below the armpit. The knots on the shoulders allow the measurement to be adjusted directly to one’s body.
Size S corresponds to a height between 1.50 m and 1.60 m
M corresponds to a height between 1.60 m and 1.70 m.
The L corresponds to a height between 1.70 m and 1.80 m.
The XL corresponds to a height between 1.80 m and 1.85 m.
The sizes are approximate, for more information please consult our size guide
To what size do the XS – S- M – L – XL sizes of the Artemisia set correspond?
Size XS corresponds to a size 36/38.
Size S corresponds to a size 38/42.
Size M corresponds to a size 42/44.
Size L corresponds to a size 46/48.
Size XL corresponds to a size 48/50.
The sizes are approximate, for more information please consult our size guide site
To what size do the S – M sizes of the Fresia bikini correspond?
The Fresia suit originated as one size fits all. Because of its fit and the comfort of the band even on larger bust sizes, a size M was also produced.
Size S corresponds to a size 38/44.
M corresponds to a size 46/48.
The sizes are approximate, for more information please consult our size guide
To what size do the S – M – L sizes of the kids swimsuits correspond?
Size S fits an age between 3 and 5 years. The M an age between 5 and 7 years.
The L an age between 7 and 10 years.
The sizes are approximate, for more information please consult our size guide
Do your swimsuits support the chest well?
Our creations have no padding or underwire. Due to a policy of sustainability, the models are designed as simply as possible and with the minimum necessary seams.
For this reason some models are more suitable for bigger chests. We recommend the Ossidiana bikini or the Artemisia top, excellent for support and comfort. We also recommend the Sunset model with an undercup and a décolleté designed to support all chest sizes.
Can i go swimming in cotton swimsuits?
Yes. The brand has been sold in Filicudi for 30 years. The bathing suits are designed for the sea, it is convenient and comfortable in the water.
Are the cotton swimsuits transparent when wet?
It can occur that some lighter colors perform differently due to dyeing and may be slightly transparent immediately after bathing due to total adherence to the body. All swimsuit colors when dry are completely covering.
What happens if I use the ISOLE & VULCANI swimsuit at the pool or spa?
The natural dyeing of the swimsuit is designed for seawater but is also tested in water and chlorine; the swimsuit will not change color or dye the water. There is, however, the possibility that the integrity of the dye may be affected by the excessive presence of chlorine (as sometimes is the case in public pools)
Each spa has its own peculiarities and it is impossible to perform tests for each one, however it is not recommended to use in waters particularly rich in minerals.
Under no circumstances will the color of the swimsuit deteriorate abruptly or mark instantly when immersed in seawater.
What happens if I wash the swimsuits in a washing machine?
The dyeing of costumes is fixed naturally, it is recommended to wash the garment in cold water to follow the warnings in the care labels.
If I am unsure about a model I purchased, can I return or exchange it?
It is possible to return or exchange within 14 days of purchase if the garment was not wet or damaged.
See the “SHIPPING AND RETURNS” section on this site for more information.
I received a defective item, what happens now?
The cost of returning the defective item will be covered by us, and we will issue a replacement or refund as soon as we receive the returned item.
How can I contact ISOLE & VULCANI?
By writing to customerservice@isolevulcani.com or by dialing +39 – 3519636050 at the times indicated in the Contact us section found on this website.
Are your swimsuits hypoallergenic?
Our swimsuits contain only 10% Elastane, so they are very suitable for skin sensitive to synthetic fabrics (the product is not classified as hypoallergenic).
Are your swimsuits 100% cotton?
Having only 10% Elastane, our creations are very suitable for skin sensitive to synthetic fabrics (the product is not classified as hypoallergenic).
In what shops can i find ISOLE & VULCANI?
For more information about the shops where ISOLE & VULCANI swimsuits can be purchased, you can contact us via email at customerservice@isolevulcani.com or via Whatsapp at +39 – 3519636050.
How can I track my order?
Once the order is confirmed, our carrier will send an email with the tracking number of the shipment.
Usually for destinations in Italy (excluding islands) delivery process is initiated in 12/24 hours.
